A lot of travelers are complaint-impaired. No two ways about it: their phone calls are irrational and their letters are ineffective. Avoid these errors and you'll probably get a prompt answer - if not a resolution - from your travel company.
A lot of travelers are complaint-impaired. No two ways about it: their phone calls are irrational and their letters are ineffective. Avoid these errors and you'll probably get a prompt answer - if not a resolution - from your travel company.
Are you an effective complainer? When something goes wrong, how do you prompt your airline, hotel or travel company make things right? Join the discussion and share your complaining techniques.
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