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Why is your travel company ignoring you?

A lot of travelers are complaint-impaired. No two ways about it: their phone calls are irrational and their letters are ineffective. Avoid these errors and you'll probably get a prompt answer - if not a resolution - from your travel company.

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Are you an effective complainer? When something goes wrong, how do you prompt your airline, hotel or travel company make things right? Join the discussion and share your complaining techniques.

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    Reply#1 - Mon Sep 15, 2008 12:32 PM EDT
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